| Categories: | Quick Reference Guides | ||
| Application Notes | Database Errors | Outlook | |
| General | How To | Release History | |
| Errors | Help NEO Pro | Help NEO Find |
Quick Reference Guides
Application Notes / Online Email Training
- T1165 - Implementing time-management compliant workflow using NEO Pro
- T1166 - Setting up auto-archiving in Outlook
- Go to our Online Email Training
General
- T1184 - Upgrading your system to Windows 7
- T1155 - About our product mix: NEO Find and NEO Pro
- T1200 - How to maintain categories using Track Your Sent and NEO Pro
- T1178 - Rules option not available on the Tools menu
- T1012 - Duplicate messages appear or messages do not disappear when deleted
- T1183 - Duplicate messages when using Outlook 2007 with SP2
- T1189 - Columns in message listing reduced to minimum size
- T1156 - Error occurs when Opening, Replying or Forwarding a message
- T1047 - Exchange 2000 - automatic sync not working (must sync manually)
- T1136 - Font problems on New messages, Replies and Forwards
- T1059 - IMAP accounts are supported as from NEO Pro 4.0
- T1147 - NEO appears to be missing folders and messages
- T1128 - NEO button vanished from Outlook Toolbar / Autostart with Outlook Fails
- T1006 - NEO does not check for new messages when it first starts
- T1058 - NEO icons appear inconsistent or blotchy
- T1004 - NEO isn't showing some of the message stores in your Outlook profile
- T1045 - NEO's Main Menu and Toolbars disappear
- T1062 - Other add-in programs - behaviour of NEO with Outlook COM add-Ins
- T1162 - Outlook 2007: Lag in opening Reply/Forward and Open editor within NEO
- T1132 - Outlook Add-Ins that may interact with NEO
- T1064 - Outlook does not start when starting from Start menu or clicking desktop icon
- T1138 - Search fails to find recent messages
- T1042 - Security prompt unexpectedly appears when Replying or Forwarding
- T1053 - Send/Receive Progress dialog appears when Outlook setting says not to
- T1152 - Unable to create a Catalog
- T1130 - URL links do not work from NEO's Reading Pane
- T1101 - Why Mark Read on move workflow option may not work (Outlook 2000 IMO)
- T1150 - Xd bit: DEP (Data Execution Prevention) Feature
- T1197 - Turn off DEP (Data Execution Prevention) feature for NEO Pro
Errors
- T1167 - Access Violation Errors - General information and workarounds
- T1033 - Assertion Failure starting NEO: .. AqDockingBase.pas ..
- T1161 - Dual Core Processors
- T1140 - Error messages received indicating that your email is improperly configured
- T1168 - Error: 'Cannot open Clipboard' when copying text from preview pane
- T1198 - Error: The requested folder was not found (FolderId = xx)
- T1149 - Error: 'EComponentError - A component named FrameFolderTree already exists'
- T1011 - Error: '...orgcmdex.dll could not be installed or loaded' starting Outlook
- T1027 - Error: 80004002-01 communicating with Outlook: The interface to Outlook did..
- T1029 - Error: 80004005-01 communicating with Outlook: Unspecified error
- T1039 - Error: 80004005-02: A dialog box is open. Close it and try again
- T1036 - Error: 80004005-12: A dialog box is open. Close it and try again
- T1041 - Error: 8002801D-20: Library not registered
- T1121 - Error: 80040102 - No Support
- T1054 - Error: 80040107 or M3720
- T1035 - Error: 8004010F-12: The message you specified cannot be found
- T1037 - Error: 80040111-01: Class factory cannot supply requested class
- T1040 - Error: 80040111-02: various error messages
- T1103 - Error: 80040115-I06: Cannot read message or its properties
- T1104 - Error: 80040115-U04: Cannot read object for update
- T1122 - Error: 8004011C-E02: MAPILogon Failed (Unconfigured)
- T1131 - Error: 8004011D while accessing the user's main Exchange Server mailbox
- T1105 - Error: 8004011D-I06: Cannot read message or its properties
- T1123 - Error: 80040401-E02 MAPILogon Failed (Timeout)
- T1124 - Error: 80040605-E02 MAPILogon Failed (Not Initialized)
- T1119 - Error: 8004060C - MAPI Logon Failed
- T1010 - Error: 8004060E - Folder Not Available Offline (when using an OST)
- T1030 - Error: 8007007E-01 communicating with Outlook: The specified module could..
- T1032 - Error: 800703E6-01 communicating with Outlook: Invalid access to memory..
- T1031 - Error: 8007045A-01 communicating with Outlook: A dynamic link library (DLL)..
- T1125 - Error: 800706BE-02 communicating with Outlook. Remote procedure call failed
- T1056 - Error: 80070725 - Error communicating with OL. RPC stub
- T1026 - Error: 80080005-01 communicating with Outlook: Server execution failed.
- T1148 - Error: Access violation at address 00734566
- T1001 - Error: 'Corrupt Installation Detected' on install
- T1143 - Error: 'External exception in EmsmDB32.dll'
- T1002 - Error: 'List capacity out of bounds EListError' when searching in NEO
- T1028 - Error: 'MAPI was unable to load the information service PSTPRX.DLL..'
- T1018 - Error: 'Outlook Command Not Found: Send/Receive'
- T1065 - Error: 'The add-in .. 'CmdExtN/CmdExtNP.dll' could not be installed or loaded'
- T1038 - Error: Unable to open the OL window. The set of folders could not be opened.
- T1133 - Error: 'Unspecified Error ..' on NEO Synchronization with Exchange Server
- T1102 - Error: Various when connection lost in Cached Exchange Mode (Online mode)
- T1025 - Error: Various when Outlook cannot be started by NEO
- T1142 - NEO reports that a Personal Folders (PST) file is locked by another application
Database Errors
- T1160 - Database error: 1 - Database version conflict
- T1008 - Database Error: 2 or 54 - on files NFL.DAT, NAD.DAT or CSO.DAT
- T1007 - Database Error: 2 or 54 - on files other than NFL.DAT, NAD.DAT or CSO.DAT
- T1009 - Database Error: 20 - the MKDE or Btrieve requestor is inactive
- T1100 - Database Error: 30 -new file format running against old database engine
- T1144 - Database Error: 3012 or Database Create Error 3012
- T1145 - Database Error: 3014 or Database Create Error 3014
- T1057 - Database Error: 5 - the record has a key field with a duplicate key
- T1046 - Database Error: 81- the MKDE encountered a lock error
- T1020 - Database Error: 84 - the record or page is locked
- T1019 - Database Error: 86 or 87
- T1112 - Database Error: 95 - the database session is no longer valid
- T1021 - Database Error: 96 - a communications environment error occurred
How To
- T1135 - About additional resources for a variety of NEO topics
- T1116 - About archiving procedures in Outlook and NEO
- T1139 - About data logging in NEO
- T1014 - About HTML Reading Pane security in NEO
- T1153 - About licenses for NEO Find and NEO Pro
- T1155 - About our product mix: NEO Find and NEO Pro
- T1137 - About Outlook folders that are not organized in NEO
- T1003 - About things in NEO we can't easily fix
- T1170 - How to increase font size in NEO's windows
- T1117 - How to add and remove Message Stores in NEO Pro
- T1015 - How to copy NEO data between two computers
- T1134 - How to designate Outlook folders as Spam folders in NEO
- T1034 - How to keep NEO synchronized with Outlook
- T1063 - How to make iHateSpam work with NEO
- T1024 - How to make NEO work with Outlook if you used Netscape
- T1049 - How to manage Sync Issues Folders if using Outlook 2003
- T1118 - How to move a Personal Folders (PST) file
- T1005 - How to move your catalog
- T1146 - How to remove a Personal Folders (PST) file From regular synchronization
- T1013 - How to repair a corrupted MAPI environment
- T1044 - How to reset the menu, toolbars, View tabs and windows positions
- T1106 - How to start NEO for best Outlook interaction
- T1109 - How to upgrade NEO products
- T1108 - How to work with Encrypted and Digitally Signed messages in NEO
- T1181 - How to close down NEO Find with Outlook
- T1182 - How to activate NEO licenses without internet connection
Online Help NEO Pro
- T9000 - NEO Online Help - Welcome and Table of Contents
- T9001 - NEO Online Help - Overview
- T9002 - NEO Online Help - Getting Started
- T9004 - NEO Online Help - Productivity Tips
- T9005 - NEO Online Help - Options & Customizing
- T9006 - NEO Online Help - Using with Outlook
- T9007 - NEO Online Help - NEO Views
- T9008 - NEO Online Help - Message Basics
- T9009 - NEO Online Help - Working in the Reading Pane
- T9010 - NEO Online Help - Quick Filing
- T9011 - NEO Online Help - Active Mail & To Do
- T9012 - NEO Online Help - Filtering
- T9013 - NEO Online Help - New Mail Alerts
- T9014 - NEO Online Help - Folder List
- T9015 - NEO Online Help - Outlook Folders
- T9016 - NEO Online Help - Correspondents and Bulk Mail
- T9017 - NEO Online Help - Categories
- T9018 - NEO Online Help - Attachments
- T9019 - NEO Online Help - Searching
- T9020 - NEO Online Help - Junk Mail - Spam
- T9021 - NEO Online Help - Synchronizing with Outlook
- T9022 - NEO Online Help - Catalogs
- T9023 - NEO Online Help - Printing
- T9024 - NEO Online Help - Buying, Registering, Updating
- T9025 - NEO Online Help - Uninstalling NEO
- T9026 - NEO Online Help - Common Questions
- T9027 - NEO Online Help - Reference
- T9028 - NEO Online Help - End User License Agreement
Online Help NEO Find
- NEO Find Online Help: Table of Contents
- Getting Started
- Finding Your Messages
Outlook
- T1158 - Error 'The address List could not be displayed'
- T1126 - Importing E-mail from Outlook Express
- T1127 - Importing E-mail Messages From Other E-mail Clients
- T1048 - Outlook Performance Tips
- T1129 - Outlook reports Exchange Extensions is lost
- T1113 - Outlook reports 'Spooler can't start' error
- T1120 - Personal Folders (PST) and Offline Folders (OST) file problems
- T1141 - Repairing Outlook environment problems
Release History
- T1110 - What's New - NEO & NEO Pro 3.0 Build 292 (20 May 2004)
- T1107 - What's New - NEO & NEO Pro 3.0 Build 304 (15 Sep 2004)
- T1111 - What's New - NEO & NEO Pro 3.0 Build 312 (7 Dec 2004)
- T1115 - What's New - NEO & NEO Pro 3.0 Build 314 (16 Dec 2004)
- T1159 - What's New - NEO Pro 3.1 Build 374 (12 Oct 2005)
- T1164 - What's New - NEO Pro 3.2 Build 394 (14 May 2008)
- T1169 - What's New - NEO Pro 3.2 Build 398 (01 August 2008)
- T1171 - What's New - NEO Pro 4.0 Build 427 Beta 1 (06 November 2008)
- T1172 - What's New - NEO Pro 4.0 Build 429 Beta 1 (26 November 2008)
- T1173 - What's New - NEO Pro 4.0 Build 433 Beta 2 (09 December 2008)
- T1175 - What's New - NEO Pro 4.0 Build 437 Final Beta (18 December 2008)
- T1176 - What's New - NEO Pro 4.0 Build 438 (30 December 2008)
- T1188 - What's New - NEO Pro 4.1 Build 472 (26 January 2010)
- T1196 - What's New - NEO Pro 5.0 Build 530 (9 November 2010)
- T1199 - What's New - NEO Pro 5.0 Build 540 (10 December 2010)
- T1201 - What's New - NEO Pro 5.03 Build 551 Beta (21 April 2012)
- T1174 - What's New - NEO Find 1.0 Build 163 Beta 1 (17 December 2008)
- T1177 - What's New - NEO Find 1.0 Build 171 Beta 2 (12 January 2009)
- T1179 - What's New - NEO Find 1.0 Build 172 (17 January 2009)
- T1180 - What's New - NEO Find 1.0 Build 180 (16 February 2009)
