Back to the Knowledge Base

Back to Table of Contents

Uninstalling NEO

Thanks for trying NEO!

To uninstall NEO:

1.     Click Start, then Control Panel then Add/Remove Programs program.

2.     Select NEO Pro.

3.     Click either Change or Remove (depends on your system). If you clicked Change, the choose Remove when the dialog appears.

REMEMBER: When you intend to use your license on another machine, please FIRST deactivate your license from Help | License BEFORE uninstalling.

4.     You can choose whether or not to remove your catalog data. If you believe you will not be using NEO again, then choose to remove it.

5.     Also, it helps us to know why you are uninstalling NEO. We'd appreciate it to click the box to give us a reason if prompted.