About additional resources for a variety of NEO topics

Topic T1135

Applies to All NEO products

Introduction

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There are many NEO related topics that have detailed descriptions and examples within NEO Help that are accessed from NEO's 'Help' Main Menu item or by pressing the 'F1' function key at the top of your Keyboard. If a hard copy of the text is more suitable, the entire document (135 pages) may be downloaded in Acrobat Reader (.PDF) format from the NEO Website downloads page in the gray Resource Links area.

On our website there are a number of feature tutorial videos , all under 10 minutes, that may supply you with the information that you are looking for and regularly scheduled free webinars for new users (the basics). We can also arrange for advanced webinars upon request.


Topics in Tutorials and Help

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TUTORIAL VIDEO TOPICS

NEO Views:

• Hot View (Active Mail, having any folder listed in the Hot View)
  
• Correspondent View (including pending correspondents)
  
• Bulk Mail
  
• Categories
  
• Status (Active Mail, ToDo, Flagged, keep / kept, unread)
  
• Date (Today, Yesterday, This Week, Last Week, and Monthly date folders)
  
• Attachment
  
• Search (and word index)

Other Topics:

• Unified Message Stores (NEO Pro only)
  
• Active Mail
  
• Filter Toolbar
  
• Group Folders
  
• Automatic Folder Organization
  
• Reorganizing messages
  
• ToDo Manager
  
• Search for Conversation

NEO HELP TOPICS

Topics covered by NEO Help include:

• Startup (ways of starting NEO)
  
• Outlook View (or Outlook Pane - Outlook folder list in NEO)
  
• Search, search terms, phrases, word index and reserved words (operators)
  
• Category
  
• Importing a Catalog (import button when creating a Catalog)
  
• Correspondent / Bulk Mail
  
• Keyboard shortcuts
  
• Filtering
  
• Settings and options
  
• Reminders (balloons)

Last updated: 14 Feb 2005