If you’ve been struggling to organize your email, it’s no wonder. As email piles up in your Inbox you soon become swamped – if you organize by folder you’re continually filing messages, and if you don’t, you can’t find messages when you need them.
The problem with email programs is they shoehorn you into an Inbox/folder mentality – they only show your messages in one way. You can filter them but you can’t easily view the same messages in different ways.
Think of NEO as an intelligent email sorter. It automatically organizes your email in all the ways you think about email – by date, by correspondent, by mailing list, by attachment, and so on.
Your messages automatically appear in more than one location at the same time. That makes finding them much, much easier, and when you do need to search, our search is lightning fast.
Nelson Email Organizer is a companion product for Microsoft Outlook 97, 98, 2000, 2002(XP), 2003 and 2007. It works with the Internet mail only, corporate and workgroup, and Exchange Server platforms.
Getting to know NEO using our online tutorials is time well spent. There are several bite-sized videos to choose from. We suggest you start with the NEO Primer.
http://www.emailorganizer.com/products/webinars_tutorial.php
NEO is an add-on product to Microsoft Outlook and works with Outlook 97, 98, 2000, 2002, 2003, 2007 and Exchange Servers 5.5, 2000, 2003 and 2007.
NEO is an alternative interface for the email component of Outlook. NEO is not intended to replace the other features of Outlook. You can easily switch between NEO and Outlook, and interact with some components of Outlook.
Although you must have Outlook installed, you don’t have to have Outlook open to use NEO.
Wherever practical, NEO was designed to work the same as complementary features in Outlook. You can compose, reply, reply all, forward, send/receive, mark read, and so on - the usual message actions – all from within NEO.
Here are Outlook actions you can take from within NEO:
· Switch quickly to Outlook, or switch to an area in Outlook such as contacts, calendar (see the Outlook command on the NEO toolbar).
· Open a new item in Outlook such as a new appointment (see the New dropdown on the NEO toolbar).
· Open the Outlook contact record for any NEO Correspondent , or create a new one (right-click any message or name folder).
· Drag and drop messages to non-email Outlook folders such as contacts and journal.
NEO also depends on some settings configured in Outlook.
Your email messages are not duplicated in NEO – the messages remain stored in your Outlook or Exchange Server message stores.
Like Outlook, NEO interfaces with your underlying message stores. When messages arrive into your message store, NEO is notified. When you send or delete messages from NEO, your message store is updated in exactly the same way it is when you send or delete from Outlook.
NEO works by creating indexes to your messages and storing the indexes in a separate NEO catalog. Whenever messages are sent, received or updated in the message store, NEO automatically updates the indexes in the catalog.
Normally you would include all your message stores in a catalog.
NEO works with Microsoft Exchange Server mailboxes.
However, NEO is an email organizer. It does not organize other Outlook object types such as calendar items, journal items, and note items although it does provide ways to interact with them.
Here are some notes about using NEO with Exchange Server:
That means NEO installs and operates completely on your computer. There is nothing about NEO that gets installed on the server or that is related to Exchange Server. In fact, Exchange Server is completely unaware of NEO.
You can include your mailbox and as many PSTs as you like in your catalog. NEO Pro will give you a seamless view to all your messages. NEO makes it appear as though it's all in your Mailbox.
When using Offline mode or Cached Exchange Mode it is best to delete messages from within NEO. If messages are deleted outside of NEO (in Outlook or via an Outlook Rule), they may not disappear from NEO until a Full Sync is performed.
If you have offline access enabled (you use an offline message store), you should select all your email folders for OST/Mailbox synchronization. In addition, you should not set filters for your folders.
You will not lose messages when you do this; however, if you do not include all your folders NEO may spend quite a bit of time removing and adding messages in the catalog each time you switch between your OST and your mailbox.
If you have instructed Outlook to automatically Outlook synchronize your Exchange mailbox with your OST when exiting an online session, you must shut down Outlook without NEO running for the synchronize to be performed.
NEO works with normally with Cached Exchange Mode.
Whenever you re-connect to the LAN, you must synchronize to update NEO with new messages from your mailbox. Note that you can configure NEO to automatically Fast Sync on startup, or get general information about syncing.