Turn off DEP (Data Execution Prevention) feature for NEO Pro
Topic T1197
Applies to All NEO Products
Problem Access violations may arise for seemingly no reason during install, setup or running NEO Pro. The effects are benign for the PC but NEO simply may not run or crash at random. This may be related to the Data Execution Prevention feature.
Solution To prevent this from happening turn off DEP for NeoPro.exe and the installation package:
* Select System from Control Panel * Go to the Advanced page * Press the Performance Settings button * Go to the Data Execution Prevention page * Select "Turn on DEP for all programs and services except those I select:" * Press the Add button to add NeoPro.exe * Also add the installation package NeoProSetup.exe
You should reboot your system after these changes.
