Webinar Frequently Asked Questions
What do I need to get connected?
What you need is a telephone and a high-speed Internet connection. The audio portion will be over the phone and the visual portion will happen over the Internet.
How do I get connected to the webinar?
You’ll receive a registration email that will provide you with a link and password in addition to the conference call telephone number to use during the webinar.
Do I receive course material?
Yes, you will receive a pdf quick-start guide prior to the webinar. This will also be available during the webinar.
Are there advanced webinars?
Caelo is also offering economical advanced NEO training for corporations wishing to get the full productivity benefits from their NEO site license purchase. Email us for more info or to book your corporate class - call our Corporate Licensing Group toll-free at 1-866-810-6650 (US/Canada), 1-604-269-9006 (International).
What about my firewall?
Generally firewalls don’t cause a problem however; we do recommend that you turn your firewall off prior to attending a class. If you are unable to turn off the firewall you should still be able to attend the class.
Is there a teacher or is this just a script?
Yes, there is a live instructor who will be able to answer your questions (time permitting).
Will I be anonymous?
The only thing that shows up on the webinar screen is the name that you provide when you join the class.
Do I have to say anything?
Generally speaking, no. However, the instructor will ask if there are any questions.
Will there be a test?
No.
Does this obligate me to sales person harassment?
No.
Is it worth my time?
In a word, YES! We have found that when people learn just the basics, their productivity with email increases measurably.
